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pascal Berghmans

Senior Business Analyst @ AG Insurance
East Flanders, Belgium

Looking out for a Product Owner role. As a Senior Business Advisor I gathered extensive experience through consultancy projects in different sectors. Strong at coaching, market research, customer experience, UX design (prototyping, wifeframes)stakeholder management, process improvement and strategic thinking (product roadmap, product strategy)

Top roles

Business Analyst5 - 10 years

Miscellaneous

Project Management
UX/Usability

Systems

Microsoft 365 / Office 365

Sales

Customer Service
Language
Native Dutch
Dutch
Native
English
Fluent
French
Fluent
Work experience
Since 2015
Senior Business Analyst @ AG Insurance
01 January 2024 - 31 August 2025

The 'Merge' project aims to handle duplicate client profiles in the referential system. Propose new business rules to improve process and monitor performance. Phonebook Business Analysis project: define product strategy, Stakeholder Management, and managing external suppliers.

Senior Business Analyst @ ATHORA
01 June 2023 - 31 December 2023

Stakeholder Management, Gap analysis of the death Insurance, KYC/Due Diligence and AML analysis, Gathering requirements and needs, Preparing the Business Process Documentation.

Senior Business Analyst @ AXA
01 April 2022 - 30 April 2023

Data Governance project. Synchronizing with the department heads, Stakeholder Management, Gathering requirements and needs, Prioritization and managing the backlog.

Senior Business Analyst @ INAMI-RIZIV
01 November 2019 - 28 February 2022

Market Research, Roadmap and product strategy creation, Business Process Modelling in Enterprise Sparx Architect, Process optimization by reducing operational risks.

Senior Business Analyst @ Fortis
01 February 2018 - 31 October 2019

Application management, Process optimization by reducing operational risks, Stakeholder Management, Preparation and follow-up of the project plan.

Senior Business Process Analyst @ Flemish Government
01 January 2015 - 31 December 2017

Gather requirements, Prepare and deliver workshops, Reduce operational risks, Follow up on the progress of developers, Write BPMN diagrams.

Education experience
Since 2000
Informatics @ University Ghent-Aalst
01 January 2000 - 01 January 2004
Economy & Mathematics @ Giz
01 January 2000 - 01 January 2004
Connect with pascal Berghmans

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