Juliana Valencia

With over 10 years of experience in customer success, CRM, and renewal sales, I am a passionate and driven professional who thrives on building long-term relationships with clients and delivering exceptional value. As a Sales Team member during my professional journey, I managed a portfolio of over 500 customers across different industries and regions, ensuring high retention rates, revenue growth, and customer satisfaction. I leveraged my CRM and problem-solving skills to streamline the renewal process, identify upsell and cross-sell opportunities, and resolve any issues or concerns. I also acquired coding skills through SheCodes certifications, which enables me to create and customize landing pages, email campaigns, and webinars for the sales team. I am eager to apply my skills and expertise to a new challenge in the field of software sales, where I can contribute to the mission and vision of a dynamic and innovative organization.