Top roles
Helpdesk / Support2 - 5 years
						
					Systems
Desktop / PC
																																																											
																	Hardware
																																																											
																	VMware
																																																											
																	Windows
																																																											
																	Windows Server
																																																											
																	Active Directory / Windows Server
																																																											
																	Microsoft 365 / Office 365
																																																											
																	Miscellaneous
IT Service Management
																																																											
																	Operating systems
																																																											
																	ITIL
																																																											
																	Desk Support
																																																											
																	Technical Support
																																																											
																	Troubleshoot
																																																											
																	Sales
Customer Service
																																																											
																	Account Management
																																																											
																	Communication skills
																																																											
																	Network/Telecom
Infrastructure
																																																											
																	TCP/IP
																																																											
																	Back-end
Android
																																																											
																	iOS
																																																											
																	Security
Antivirus
																																																											
																	Cloud
Azure
																																																											
																	Microsoft Dynamics 365
M365
																																																											
																	Language
Native French
French
Native
                Work experience
            
        
                                                        Since 2020
                                    
    
                                                            SA @ Eurogentec 
                                                    
                        04 May 2020 - Present
                            
                            
                                                    
                Education experience
            
        
        
    
                Connect with Olivier  Laloux