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Design / UI-UX
Serving as Subject Matter Expert (SME), driving collaboration with cross-functional teams to identify and deliver key use cases for mobile (iOS, Android, Huawei) and SaaS applications.
I partner with cross-functional development teams to deliver optimal IT solutions for identified use cases.
Spearheaded the design and analysis of a robust end-to-end business process that transformed the legacy authentication approach to an Okta-based SSO system, enhancing access for over 700 users across multiple European markets.
Lead business process improvements for a global ERP system serving over 7,000 end-users across 57 countries and 230 locations.
Lead and delivered project integration project for Oracle Transport Management System (OTM) with Internal ERP system.
Transformed user experience and usability of healthcare software solutions through competitive analysis, driving innovative UI and workflow designs for new and existing modules.
Developed and documented comprehensive UML diagrams (Activity, Sequence, Functional, Message Flow, Workflow) to facilitate effective collaboration with development teams.
Captured comprehensive business requirements through interviews, workshops, storyboards, surveys, and competitor analysis.
Crafted detailed feasibility reports and project plans to guide project teams.
Collaborated with internal and external stakeholders to define project scope with meticulous attention to detail.
