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Pre-Opening/Opening of the brand new The Hoxton Brussels hotel and Working From_ (CoWorking Space) at the Victoria Tower. Responsible for managing IT projects, maintaining network security, and supporting the IT budget.
Provided IT support and maintenance, handled technology purchases, and managed software upgrades.
Managed 2nd and 3rd line support, participated in various hardware installation projects, and handled incident analysis.
Resolved escalated tickets and performed regional software installations.
Handled incoming helpdesk calls and provided first line IT support.
Provided support and networking training while managing helpdesk tasks.
Managed helpdesk calls, hardware installations, and migration projects.
Coursework in civil engineering, not completed.
High school education focused on human sciences.