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DD

Dieter Doms

Service desk agent @ Beyers Koffie nv
Antwerp, Belgium

Experienced ICT professional with expertise in hardware and software troubleshooting, server management, network administration, and helpdesk support. Strong knowledge in Windows Server environments and various programming languages.

Top roles

Helpdesk / Support< 2 years

Systems

Desktop / PC
Windows
Active Directory / Windows Server
Microsoft 365 / Office 365
Windows Server
Exchange
Access Points
Citrix
MySQL / MariaDB
SharePoint
Hyper-V
Microsoft SQL Server

Back-end

Visual Basic / VBA
Bash
SQL
VB.NET
.NET
ASP.NET
Python

Miscellaneous

Excel
IT Service Management
Technical Support
Critical thinking
Desk Support
Database
GDPR

Network/Telecom

WAN / LAN
Infrastructure
Avaya
Cisco
TCP/IP
DNS
Firewall

Cloud

Azure
Cloud
Cloud Storage

Security

Cybersecurity
Fortinet

IDE

Visual Studio

Design / UI-UX

Photoshop

Sales

Account Management
Language
Native Dutch
Dutch
Native
English
Fluent
French
Average
Work experience
Since 2022
Service desk agent @ Beyers Koffie nv
01 October 2022 -
Education experience
Since 2007
Informatica beheer @ Broederschool te Sint Niklaas
01 January 2008 - 31 December 2012

Algemene opleiding in informatica.

electro mechanica @ SJABI te Puurs
01 January 2007 - 31 December 2008

Basisopleiding in elektro mechanica.

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