Top roles
Helpdesk / Support2 - 5 years
System Engineer / Administrator< 2 years
Technical Analyst< 2 years
ICT Purchaser< 2 years
Systems

Linux
Active Directory / Windows Server

Microsoft SQL Server

Microsoft 365 / Office 365
Back-end

PHP
Miscellaneous
ITIL
Language
Fluent Dutch
Dutch
Fluent
English
Good
French
Average
Work experience
Since 2015
01 October 2024 - 01 October 2024
Designing and planning IT systems and networks based on organizational needs.
01 January 2023 - 01 January 2024
Handling IT support tickets in ServiceNow, onsite support, preparing laptops, and assisting users remotely.
01 January 2022 - 01 January 2023
Providing onsite support and preparing laptops for new hires.
Second Line Support @ Eska. B.V.
01 January 2021 - 01 January 2022
Resolving network issues, managing remote workstations, and addressing Microsoft Office 365 problems.
01 January 2021 - 01 January 2022
Installing and managing printers in the company.
01 January 2015 - 01 January 2016
Replaced defective hardware such as batteries and screens.
Education experience
Since 2010
ICT @ Noorderpoort College
01 September 2018 - 01 May 2022
MBO (ICT) NV 4 degree obtained.
ICT @ Noorderpoort College
01 September 2016 - 01 May 2017
MBO (ICT) NV 3 degree obtained.
ICT @ Alfa College
01 September 2012 - 01 May 2014
MBO (ICT) NV 2 degree obtained.
Safety and Security @ Werkmancollege
01 September 2010 - 01 May 2012
SDV (sport dienst veiligheid) degree obtained.
VMBO @ Werkmancollege
01 September 2010 - 01 May 2012
VMBO degree obtained.
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