Top roles
Helpdesk / Support< 2 years
Systems
Hardware
Virtualization
Active Directory / Windows Server

Microsoft 365 / Office 365
Network/Telecom
Network
Miscellaneous
Technical Support
Language
Fluent Dutch
Dutch
Fluent
English
Good
French
Average
Czech
Average
Work experience
Since 2017
Assistant manager webshop @ Sun wah
01 January 2019 - 31 December 2021
Processed daily orders and ensured correct and timely order handling. Maintained accurate inventory levels and proactively ordered new products to prevent shortages. Provided customer service by quickly and professionally solving customer inquiries and complaints. Supported marketing by managing social media.
Studentenjob kelner @ Mise en Place
01 January 2016 - 31 December 2019
Served dishes and drinks correctly and prepared meals.
Eerste lijn support (stage) @ Syntra ab
01 April 2017 - 31 May 2017
Took charge of network responsibilities, ensured connectivity, and solved problems. Executed hardware issues to quickly diagnose and solve technical problems. Guided laptop installations to ensure seamless integration into the network. Managed cable infrastructure to optimize network efficiency.

Education experience
Since 2015
Orthopedagogische begeleiding @ AP Hogeschool
01 January 2021 - 31 December 2023
Informaticabeheer @ Sint-Lodewijk
01 January 2015 - 31 December 2017
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