Top roles
Helpdesk / Support5 - 10 years
System Engineer / Administrator< 2 years
Systems

Desktop / PC
Hardware

Windows
Active Directory / Windows Server

Microsoft 365 / Office 365

VMware

Windows Server
SCCM / MS Configuration Manager
Miscellaneous
IT Service Management
ITIL
Desk Support
Technical Support
Troubleshoot
Network/Telecom

DNS
Infrastructure

TCP/IP
Back-end

PowerShell
Language
Native Dutch
Dutch
Native
English
Fluent
French
Good
Work experience
Since 2011
Lead Workplace Engineer @ Cerba Research NV
02 January 2023 - Present
System Engineer with emphasis on workplace, configuration management and IT Infra projects
IT Support Engineer @ Cerba Research NV @ Projinit BV
01 September 2019 - 31 December 2022
2nd and 3rd Line Support Engineer, Assistance with projects, documenting new processes and applications.

Senior Support Engineer @ Stora Enso @ Projinit BV
01 October 2018 - 30 June 2019
Windows 10 Migration project and 2nd and 3rd line IT Support

Senior Support Engineer @ SABCA @ Projinit BV
01 June 2017 - 30 September 2018
Hardware Replacement project, 2nd and 3rd line IT Support

2nd line support engineer @ Victaulic @ Projinit BV
01 September 2017 - 30 June 2018
Windows 10 Pilot project, 2nd Line IT Support

2nd line support engineer @ Eurocontrol @ Projinit BV
01 June 2017 - 31 August 2017
2nd Line IT Support, Replace hardware and re-organization of internal documentation

On-site Service Desk Engineer/ Technician @ Vincotte @ Core-Origins
01 January 2017 - 30 June 2017
2nd and 3rd line IT Support, troubleshooting issues remotely for field technicians
On-site Service Desk Engineer/ Technician @ ISS @ Econocom.
01 September 2011 - 31 January 2017
1st and 2nd line IT Support, migration projects for Windows 7, 64-bit applications and MS Office

Education experience
Connect with Andy Blondeel