Top roles
Helpdesk / Support< 2 years
Back-end
AI .NET

Python
Cloud

Cloud
Agile
Agile/Scrum
Security
Cybersecurity
Miscellaneous
Project Management
Language
Fluent English
English
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French
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Work experience
Since 2009
IT User Support -UI/UX Designer @ Cikisi
01 April 2024 - 31 December 2024
Collaborated as part of a strong UI/UX team to design and implement a chatbot for the company’s platform and application. Responsibilities included adding new sources to customer's platform, monitoring for clients, managing newsletter editions, and designing training tools.
Administrative Assistant and Designer @ ENT Clinic
01 January 2009 - 31 December 2019
Performed administrative tasks, organized document and record archive, and created detailed medical illustrations for books and articles.
Education experience
Since 2006
Digital & IT @ ULB/VUB
01 January 2024 - 31 December 2024
Executive Master with a focus on Cloud Computing Technology, AI, Machine Learning, and Cybersecurity.
Spanish Language @ Azad University Tehran
01 January 2006 - 31 December 2009
Bachelor's degree with a minor in Literature.
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