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                Work experience
            
        
                                                                                    Since 2009
                                    
    
                                                            IT User Support -UI/UX Designer @ Cikisi
                                                    
                        01 April 2024 - 31 December 2024
                            
                            
                                                    Collaborated as part of a strong UI/UX team to design and implement a chatbot for the company’s platform and application. Responsibilities included adding new sources to customer's platform, monitoring for clients, managing newsletter editions, and designing training tools.
                                                            Administrative Assistant and Designer @ ENT Clinic
                                                    
                        01 January 2009 - 31 December 2019
                            
                            
                                                    Performed administrative tasks, organized document and record archive, and created detailed medical illustrations for books and articles.
                Education experience
            
        
                                                                                    Since 2006
                                    
    
                                                            Digital & IT @ ULB/VUB
                                                    
                        01 January 2024 - 31 December 2024
                            
                            
                                                    Executive Master with a focus on Cloud Computing Technology, AI, Machine Learning, and Cybersecurity.
                                                            Spanish Language @ Azad University Tehran
                                                    
                        01 January 2006 - 31 December 2009
                            
                            
                                                    Bachelor's degree with a minor in Literature.
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