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Adil El Osri

L2 Support @ Akkodis x
Antwerp, Belgium

IT Support engineer with experience in troubleshooting, remote control, ticketing systems, and Apple product management.

Top roles

Helpdesk / Support< 2 years

Systems

Citrix
Active Directory / Windows Server
Microsoft 365 / Office 365
SharePoint
Windows Server
Hyper-V
Microsoft SQL Server

Network/Telecom

Cisco
VPN
3G / 4G / 5G
WAN / LAN

Cloud

Cloud
Cloud Storage

Back-end

iOS
Java - J2ME

Agile

Agile/Scrum

Miscellaneous

Excel

SAP

SAP

Microsoft Dynamics 365

M365
Language
Native Dutch
Dutch
Native
Arabic
Native
English
Fluent
French
Fluent
Work experience
Since 2023
L2 Support @ Akkodis x
09 May 2023 - 08 September 2025

Infrabel Brussels project

Education experience
Since 2002
Kantoor - Verkoop @ Atheneum Kapellen
01 January 2002 - 01 January 2003

TSO – Kantoor - Verkoop

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