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Cloud
ERP
Network/Telecom
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IT support: Level 1 fault resolution, checking and troubleshooting MPLS/DHCP/navigation problems at router level, configuring fiber optic and ADSL access at router level, LAN authorization on VDOM level.
Network transmission department, network supervision software, network architecture for 2G/3G/4G.
Network quality and optimization department, described network quality status by TEST DRIVE and SSV.
Fiber optic service, involved in the study and design of FTTH/FTTC/FTTO/FTTx networks.
Provide remote technical support, troubleshooting ADSL problems, resolving level 1 faults, traffic monitoring, configuring fiber optic and ADSL access, ticketing management.
Administrative support department, worked with Oracle application (ERP) and Timos (Operation support system).
Specialization in telecommunications technology.
High school diploma in experimental sciences.