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MANAGER MODERN WORKPLACE @
01 January 2022 - 01 January 2024
Managing internal stakeholders and suppliers, ensuring SLA adherence and proper communication regarding IT services.
incident manager @
01 January 2018 - 01 January 2022
Responsible for IT support and incident management at multiple sites, ensuring communication with stakeholders.
Freelance @
01 January 2017 - 01 January 2018
Provided incident & change management while installing and maintaining Linux servers.
IT TECHNICAL MANAGER @
01 January 2011 - 01 January 2016
Identified and implemented IT policies, managed operational budgets and conducted regular system audits.
JUNIOR ICT MANAGER – SYSTEM ADMIN @
01 January 2010 - 01 January 2011
Managed infrastructure and operations for Belgian Labs and coordinated local vendors.
SOLUTIONS CONSULTANT @
01 January 2009 - 01 January 2010
Analyzed operational needs, provided 3rd line support and developed documentation.
ICT @
01 January 2007 - 31 December 2007
Professional Bachelor in ICT with added certificate in Business management.
Accounting - ICT @
01 January 2003 - 31 December 2003
TSO Accounting - ICT.