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Data Analyst and IT Technician @
01 January 2024 -
Managed administrative tasks using MS Office, created detailed Excel schedules and reports for logistics planning and automation (20% efficiency increase). Supported data management and documentation for IT-related logistics processes. Optimized workflows using Python, applicable to logistics coordination.
IT-Support Specialist / ICT Manager @
01 November 2015 - 31 October 2017
Administered IT processes, utilized MS Office and Excel for planning and tracking logistics of equipment for 100+ users (over 2 years of experience). Coordinated installation and maintenance schedules for servers and networks. Documented procedures and supported data-driven decision-making.
Information Technology @
01 September 2017 - 01 March 2023
Bachelor of Science in Information Technology focusing on system administration and data management.