Top roles
Systems
Cloud
Backup, Hosting & CiaB: Daily checks of the customer backup environment and intervene where necessary. Maintain our VB365 hosted solution for customers. Maintain our Veeam Backup & Replication for internal servers and VM’s hosted on ePacts Vcloud solution. Consultancy for implementing and applying best practices for backup solutions.
Remote support: Joining and managing MS365 Customers through our Cloud Solution provider program. Maintaining Veeam Backup Infrastructure. Resolving issues with both physical and virtual environments. Provide Second line end-user support for our ITS customers.
First Line Support: Handling incoming phone calls and tickets. Second line support: Resolving issues on Servers and network related issues. On-site support: Handling issues on a local site.
Degree in System- and Network Engineering.
Studied Applied Informatics.
Completed Secondary education with a focus on Informatics.