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TAC Manager, Technical Services @
01 January 1998 - 01 January 2020
Managed various TAC teams with up to 20 direct reports supporting diverse technologies/products.
Services Business Consultant/BDM, CX @
01 January 2000 - 01 January 2006
Collaborated with account teams and product management to secure sustainable deal-making for large EMEA SPs.
Team/Tech Lead @
01 January 1990 - 01 January 1998
Led engineering teams to deliver top customer satisfaction results.
Organization & Management @
01 January 1995 - 01 January 1997
Electronics & Telecoms Engineering @
01 January 1990 - 01 January 1995