Profile | Editx

Top roles

Application/Solution Architect< 2 years

Helpdesk / Support> 10 years

Miscellaneous

IT Service Management

Software testing

Agile

Agile/Scrum

Business Intelligence

Cloud

ServiceNow

Sales

Customer Service

Language

Native Dutch

Dutch

Native

English

Good

French

Good

German

Average

Work experience

Since 2011

Application Owner @ ATTENTIA Preventie & bescherming

01 September 2024 - Present

Verantwoordelijk voor end-to-end applicatiemanagement, van analyse tot release.

IT servicedesk medewerker Preventie & Bescherming @ ATTENTIA Preventie & bescherming

01 June 2017 - Present

Functional software support, bijstaan van de IT delivery owner.

Application Manager a.i. @ Attentia

01 July 2021 - 01 November 2021

Application manager en product owner ad interim.

Medewerker Customer Services Sociaal Secretariaat @ Attentia

01 August 2016 - 01 May 2017

Assisted customer services at the social secretariat.

Medewerker - Preventieadviseur @ Pluriels Thuishulp

01 May 2015 - 01 June 2016

Preventieadviseur met verantwoordelijkheden.

Coordinator service desk/internal service manager @ ICTServices | HRlinkIT

01 April 2011 - 01 April 2015

Coordinated the service desk and communicated with the back office.

Education experience

Since 2003

Soil Science @ Cvo scala

01 March 2025 - 30 April 2025

Training in Soil Science.

Applied Plant Science @ Cvo scala

01 September 2024 - 31 December 2024

Training in Applied Plant Science.

Preventie-adviseur @ Mensura

01 January 2015 - 31 January 2015

Specialization as a Prevention Advisor.

Management @ Syntra Midden-Vlaanderen

01 January 2007 - 31 January 2008

Management specialization.

Communication @ Ghent University

01 September 2003 - 01 June 2007

Master's degree in Communication.

Ellen Dekeukeleire