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Ranjith Kumar Mandiyan

Customer Success Manager @ Tata Consultancy Service Ltd
Brussels, Belgium

Ranjith Kumar Mandiyan is a seasoned IT professional with 10 + years of project management experience and overall 20 years of IT experience successfully delivering complex, multi-country IT and cloud transformation initiatives.

Top roles

Helpdesk / Support2 - 5 years
Project / Program Manager> 10 years

Miscellaneous

IT Service Management
Programming Paradigms
Project Management

Cloud

Cloud
ServiceNow

Business Intelligence

Business Intelligence
Language
Native English
English
Native
Dutch
Good
Work experience
Since 2005
Customer Success Manager @ Tata Consultancy Service Ltd
24 July 2013 -

Leads complex ICT and cloud transformation projects, including migration of critical operations to the AWS cloud. Acts as primary coordinator between cross-functional project teams and business stakeholders.

Technical Landscape Owner @ SAP Labs
06 January 2013 - 24 June 2017

Managed diverse technical teams across various locations, ensuring successful execution of projects and optimizing infrastructure.

Technology Consultant @ HP GlobalSoft Ltd
07 June 2011 - 24 June 2013

Supervised projects related to Unix servers and storage solutions, focusing on enhancing efficiency and realizing cost reductions.

Senior Customer Service Engineer @ Wipro Infotech Ltd
25 January 2010 - 28 June 2011

Led a team overseeing 24/7 support for critical core banking and production servers.

Datacenter engineer @ NSE Infotech Ltd
06 August 2007 - 08 January 2010

Managed datacenter operations at the Primary Data Center, ensuring stability and availability of trading applications.

Associate Customer Engineer @ HCL Infosystems Ltd
31 May 2005 - 06 August 2007

Provided IT support for end-user devices and managed Unix servers and storage solutions.

Education experience
Since 2000
Medical Electronics @ Department of Technical Education, Kerala
01 January 2003 - 01 January 2005
Business Administration @ Amity University
01 January 2000 - 01 January 2003
Connect with Ranjith Kumar Mandiyan

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