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Monitored and analyzed security events using tools such as SIEM and endpoint monitoring solutions. Handled L1 and L2 incidents: phishing, malware, and suspicious network traffic. Managed Microsoft 365, Azure AD, and user accounts with a focus on IAM and access controls. Participated in projects to enhance security maturity (GDPR, NIS2 compliance, MFA rollout). Improved IT infrastructure security by implementing updates, backups, and patch management.
Provided IT support and maintained infrastructure for a small business (networks, servers, workstations). Set up and maintained backups and implemented security procedures for data protection. Supported users with software installation, troubleshooting, and training. Coordinated with suppliers to resolve incidents and improve IT resilience.
Bachelor's degree focusing on principles of computer science combined with mathematics.