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Kristof Deconynck

Application Manager @ KBC (IT-Planet)
Flemish Brabant, Belgium

Experienced and highly motivated IT Professional with 16 years experience. Strong analytical skills and a focus on providing client oriented solutions.

Top roles

Application/Solution Architect< 2 years
Helpdesk / Support> 10 years

Systems

SharePoint
Microsoft 365 / Office 365

IDE

Zend Studio

Miscellaneous

IT Service Management

Network/Telecom

Network

Cloud

ServiceNow
Language
Native Dutch
Dutch
Native
English
Fluent
French
Fluent
Work experience
Since 2008
Application Manager @ KBC (IT-Planet)
01 September 2024 - 31 October 2025

Involved in Identity and Access management, application management, creating documentation, and providing support.

Servicedesk Engineer @ KBC (IT-Planet)
01 October 2014 - 01 September 2024

Handled configurations, installations, monitoring, and ticket registrations.

Onsite Support Engineer @ Solvay (Pauwels Consulting)
01 January 2014 - 31 October 2014

Provided onsite support and managed IT assets.

Onsite Support Engineer @ Audi (Pauwels Consulting)
01 May 2013 - 31 December 2013

Supported mobile and PC support by monitoring and managing hardware and software.

1st & 2nd Line Helpdesk Engineer @ Carrefour (Pauwels Consulting)
01 November 2009 - 30 April 2013

Provided software support and ticket management.

1st Line Support Engineer @ Centric (Pauwels Consulting)
01 August 2008 - 31 October 2009

Conducted customer support and problem resolution for software issues.

Education experience
Since 2001
Toegepaste Informatica @ Erasmus Hogeschool, Brussel
01 January 2005 - 01 January 2006
Boekhouden - Informatica @ Onze-Lieve-Vrouw van de Ham instituut, Mechelen
01 January 2001 - 01 January 2005
Connect with Kristof Deconynck

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