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Charulatha Krishnamurthy

Lead Consultant/ServiceNow Solution Architect @ Infosys Limited
West Midlands, United Kingdom

An accomplished solution designer and Technical Architect with 20+ years of experience in OSS and Infra services. Specialized in the full life cycle of software architecture, design, and implementation, including requirements definition, prototyping, and proof of concept. Committed to delivering high-performance teams and enhancing operational efficiency.

Top roles

Developer / Programmer5 - 10 years
Service Delivery Manager> 10 years

Miscellaneous

DevOps
IT Service Management
ITIL

Cloud

Cloud
ServiceNow

Back-end

Python
Language
Work experience
Since 2005
Lead Consultant/ServiceNow Solution Architect @ Infosys Limited
01 November 2012 -

End to End solution architect for the Orange tooling landscape, modernization of the platform, performance improvement, solution architecture, and team leadership.

Sr Software Engineer @ Tech Mahindra
01 May 2010 - 31 October 2012

Design and development for CPE/CE routers with proactive monitoring and integration with various systems.

Sr Software Engineer @ Global Edge / MindTree Limited
01 September 2009 - 30 April 2010

Developed MIBs for Kyocera products using C and C++ for SNMP support.

Sr Software Engineer @ Ness Technologies
01 July 2007 - 31 August 2009

Developed applications for IBM Netcool Proviso/TNPM, including integrations and deployments.

Firmware Engineer @ Mro-Tek
01 May 2005 - 30 June 2007

Developed firmware for Mro-Tek products, including MIB support for SNMP.

Education experience
Since 2000
Computer Science and Engineering @ Periyar University, Tamil Nadu
01 January 2000 - 01 January 2004

Bachelor of Engineering in Computer Science and Engineering.

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