Brikena Plaku

Digital Product Owner @ Proximus Wholesale

Antwerp, Belgium

Process and digital transformation professional with two Master's degrees in Business Economics and Information Management and strong experience in telecommunications and connectivity domains. Proven ability to own and govern end-to-end telecom and digital processes, align various stakeholders, and drive scalable, customer-centric solutions. Strong at bridging business needs with IT platforms, vendors, and cross-functional delivery teams in complex international environments.

Top roles

Business Analyst< 2 years

Product Owner / Manager< 2 years

Agile

Agile/Scrum

Miscellaneous

APIs

Business Intelligence

Network/Telecom

Telecom

Language

Fluent English

English

Fluent

Dutch

Good

Work experience

Since 2020

Digital Product Owner @ Proximus Wholesale

01 October 2023 - Present

Driving digital transformation and ensuring the success of strategic telecommunications initiatives.

Digital Process Expert @ Proximus

01 June 2021 - 29 February 2024

Optimizing and governing telecommunications-related business processes to support digital transformation.

Business Intelligence Analyst @ Tata Consultancy Services

01 September 2020 - 31 May 2021

Led the design and development of executive-level procurement dashboards for C-level stakeholders.

Education experience

Since 2015

Business Economics @ UAntwerpen

01 September 2019 - 01 June 2020

Master's degree in Business Economics with a major in Finance and minor in Strategy and Development.

Information Management @ KU Leuven

01 September 2018 - 01 June 2020

Master's degree focusing on Information Management.

Finance & Accounting @ University of Tirana

01 September 2015 - 01 June 2018

Bachelor's degree in Finance & Accounting.