Top roles
Helpdesk / Support5 - 10 years
Miscellaneous
Technical Support
Google Cloud
CMS
Wordpress
ETL Datawarehouse
DataStage
Network/Telecom
Network
Systems
Windows
Language
Native Arabic
Arabic
Native
English
Good
Dutch
Average
Work experience
Since 2016
Remote Technical Support Specialist @ Kayan Tech
01 October 2021 - 01 October 2025
Coordinated tasks between technical teams using Jira and Trello project management tools.
IT Support specialist @ Mughtarib Food Company
01 April 2018 - 01 August 2021
Maintained computer systems, printers, and network equipment across office locations.
IT & Data Entry Technician @ Al-Basma Medical Laboratory
01 January 2016 - 01 March 2018
Entered patient test results and managed medical records in laboratory database systems.
Education experience
Since 2016
Computerization @ Al-Azhar University
01 January 2016 - 01 January 2019
Master's degree focused on the principles of computerization in various fields.
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