Alex Rijo

Managing a bar employing a staff of three.

Took a year off for personal development.

Freelance Business Analyst responsible for interpreting EU law and its application in border control operations.

Business Analyst for the CPQ Product Management team, responsible for documenting and enabling new features using Salesforce / JIRA to be implemented in:
Hungarian Market
Irish Market
Unified Communications
Backend updates for smoother runtime and efficiency
Front End Designer
UI Designer for the Velocity team, responsible for prototyping wireframes in the Axure tool for look & feel and Demo purposes in:
Mobility - Multi Country
IoT

NHSBlood and Transplant, ODT HUB
IBM BPM Development for NHSBT HUB Operations for organ matching project using HTML, CSS, and Javascript
Interpreting business workflows, interactions and systems using UML
Management of backlog using JIRA/Confluence and due feedback of development activities
Interpretation of EPICs into smaller user stories and time estimates for later development
Assists in project increment, sprint planning and sprint review meetings
Participates and provides demonstration of improvements to the product owner, and customers
Provides technical advice and assists in solving user interface issues

UNIVAR Project
Bonita BPM Development for an MDM project
Assisted in preparing projects plans together with project manager
Created UIs for both user interaction and business observation of KPIs.
Installed Bonita Server for QA environment

IT Support/Asset Manager (Full-time in Parallel)

Provided technical support for IT applications and user management.
Provides technical advice and assists in solving user interface issues
Responsible for providing technical support a variety of Apple devices in the municipality
Local and remote IT Support for Windows and the Municipality’s applications
User Management of some of the municipality’s applications

General Business Process improvements in maintenance regime of already deployed and running projects.
Database upgrade project to create a new DB which would separate different types of files
and documents.
IBM BPM Support for home-loan bank application, and implement new functionalities in Dev environment.

Assisted and learned from Senior Order Managers the many factory processes.
Created lists of necessities for the incoming orders.
Handling incoming materials in the logistics department and organise by order.
Separation of each order into different electrical switchboards and its correspondent materials to be ready for production.
Managed the workload of my orders to match the availability of technical staff.
Provided assistance to technical staff in production line, and prioritised their work.
Performed Factory Acceptance Tests to ensure the quality of the final product before client’s arrival for inspection, and sometimes demonstration.

Bachelor's Degree focusing on Electrical Engineering and Renewable Energy technologies.

Erasmus program to expand knowledge and experience in engineering during a year abroad.

Achieved First Degree in English, demonstrating proficiency in the language.