Rôles occupés
Systems
Citrix
Linux
Active Directory / Windows Server
Miscellaneous
ITIL
Back-end
Jenkins
Cloud
ServiceNow
IT Support Engineer @
01 September 2023 -
Direct and manage the daily operations of fibre optic technician teams, ensuring efficient, high-quality completion of tasks.
IT Support Engineer – HELPDESK L1 L2 @
01 June 2021 - 01 October 2023
Oversee the handling of tickets and incidents, including problem diagnosis and troubleshooting.
IT Support Engineer @
01 May 2019 - 01 May 2021
Clearly define application objectives to align with organizational goals and optimize operational efficiency.
Civil Engineering @
01 January 2017 - 31 December 2017
Master in Civil Engineering.
Mathematics and Sciences @
01 January 2012 - 31 December 2012
High School Diploma in Mathematics and Sciences.