Rôles occupés
Helpdesk / Support> 10 years
Technical Analyst< 2 years
Systems
Virtualization
Active Directory / Windows Server
SCCM / MS Configuration Manager
Miscellaneous
Operating systems
Technical Support
Network/Telecom
Network
Langues
Maternelle Français
Français
Maternelle
English
Bon
Dutch
Moyen
Expériences professionnelles
Since 2005
IT Support Engineer @ LAGARDERE TRAVEL RETAIL NV
01 January 2025 - 01 March 2025
Delivered technical support for workstations, networks, and systems
TECHNICAL SUPPORT SCAN & PRINT @ Canon
01 January 2018 - 01 January 2024
Installed and configured end-user devices (clients, laptops, printers, phones). Deployed SCO (NCR) and payment terminals (Atos Worldline). Managed mobile devices (Android, iOS, Windows). Resolved incident tickets and maintained technical documentation.

OPERATOR TECHNICIAN @ SYMETA HYBRID (COLRUYT)
01 January 2016 - 01 January 2017
Adjustment and quality control of automated equipment to ensure optimal performance.
ADMINISTRATOR BACK OFFICE EXECUTIVE @ PLUXEE (SODEXO)
01 January 2005 - 01 January 2016
Creation, analysis, and configuration using IRIS Power Scan 11 (IRIS). End-user assistance, creation of manuals, and delivery of training sessions.
Études et diplômes
Since 2024
Network & System Administration @ EFP - Uccle
01 September 2023 - 30 June 2025
LAN, WAN, TCP/IP, Firewall, DNS, DHCP, VLAN, VPN
System Administrator specialized in Virtualization @ Technocité - Hornu
18 March 2024 - 25 October 2024
Professional training targeted at system administration with a focus on virtualization technologies (HyperV, Proxmox,Vmware).
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