Rôles occupés
Service Delivery Manager> 10 years
Business Intelligence
Business Intelligence

Tableau
Miscellaneous
Project Management
Performance Management platforms
ETL Datawarehouse
DataStage
Systems

Microsoft 365 / Office 365
Langues
Maternelle Français
Français
Maternelle
English
Courant
Dutch
Bon
Spanish
Moyen
Expériences professionnelles
Since 2006
Operational Manager, Customer Experience & Business Intelligence @ Cisco
01 January 2006 - 01 January 2024
Supported professional services organization with operations activities, driving cost savings and scalability through resource optimization.

Partner Delivery Executive & Global Program Manager – Ericsson Partnership @ Cisco
01 January 2015 - 01 January 2018
Led the services work stream for the Ericsson Alliance, creating pipelines and developing new service offerings.

Global Program Manager, Strategy & Planning @ Cisco
01 January 2014 - 01 January 2015
Oversaw strategic initiatives to drive organizational change and continuous improvement in resourcing and delivery models.

Business Operations Manager, Strategy & Business Operations @ Cisco
01 January 2011 - 01 January 2014
Managed business analysts to meet reporting needs and enhance operational efficiency.

Business Operations Analyst, Strategy & Business Operations @ Cisco
01 January 2006 - 01 January 2011
Conducted data analysis to support operational improvements and strategic initiatives.

Études et diplômes
Since 2001
Business & Finance @ ICHEC
01 January 2001 - 01 January 2005
Thesis: « The carleasing market in Belgium »

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