Rôles occupés
Miscellaneous
IT Service Management
Technical Support
Back-end
Mobile devices
Microsoft Dynamics 365
MS Exchange Server
Cloud
ServiceNow
Field Engineer IT @
01 January 2022 - 31 December 2024
Installation configuration system nurse call system, dect commissioning configuration, helpdesk 2nd line.
IT Kiosk @
01 January 2020 - 31 December 2022
Provisioning and stock, mobile devices management, helpdesk 3rd line.
Helpdesk 3rd line @
01 January 2018 - 31 December 2019
Line test readjustment, device configuration, informing and advising customer.
IT technician @
01 January 2017 - 31 December 2018
Installation of IT material, replacement IT components.
Provisioning / Shift Supervisor @
01 January 2009 - 31 December 2017
Provisioning, line test readjustment, managing and coordinating team.
Shift Supervisor @
01 January 2005 - 31 December 2009
Responsible for creating invoices, handling supply and stock.
Sales Associate @
01 January 2003 - 31 December 2001
Sale of products and services, devices configurations.
HELPDESK OPERATOR @
01 January 2000 - 31 December 2001
Helping and advising customers on technical problems.
Provisioning @
01 January 2012 - 31 December 2012
Certification in provisioning systems.
IT Project Management @
01 January 2009 - 31 December 2009
Project training.
Economics @
01 September 1998 - 01 June 1998
2nd years in Economics.
Higher Secondary Education @
01 September 1996 - 01 June 1996
Economic sciences.