Rôles occupés
Systems
Miscellaneous
Network/Telecom
Sales
- JIRA & Servicenow Ticket Management. - Management of user accounts with Active Directory, Microsoft 365 Admin Centre Azure. - Setup, installation of hardware and software. - Switch & Router configuration and troubleshooting. - All Office tools settings and troubleshooting. - Windows and Mac operating systems. - Printer-based problem solving.
- Router, Wireless, Wi-Fi Devices and Settings. - End User Support, Desk Side Support, Ticket Management. - Installation and maintenance of hardware. - Remote IT Infrastructure management via Teamviewer & AnyDesk. - VoIP and telecommunication techniques. - Video conferencing & remote access tools.
- Army Veteran/ 12 years experience in Turkish Army as a system engineer. - Manager, Supervisor and Teamleader.