Rôles occupés
Helpdesk / Support< 2 years
Miscellaneous
IT Service Management
Troubleshoot
Systems
Active Directory / Windows Server
SCCM / MS Configuration Manager
Cloud
Cloud Storage
Back-end
PowerShell
Langues
Courant English
English
Courant
Français
Courant
Dutch
Courant
Expériences professionnelles
Since 2022
IT S&S @ Lkq
01 April 2024 - 30 April 2025
IT support and services for LKQ.
IT Help Desk @ AUDI
01 September 2022 - 30 November 2023
Provided IT support at Audi headquarters, managing troubleshooting and onboarding for staff.
IT Help Desk @ European Commission
01 January 2022 - 30 September 2022
Managed remote troubleshooting, onboarding, and computer staging, utilizing tools such as Office365, PowerShell, Active Directory, and LANDesk.
Études et diplômes
Since 2018
Entrepreneurship @ Syntra Berchem
01 January 2019 - 01 January 2020
Short course in entrepreneurship.
Graphic Design @ MUD Ghent
01 January 2018 - 01 January 2019
Specialisation in graphic design.
Connect with Laura Kourouma