Tech stack
Microsoft Dynamics 365
Back-end
AX2012 generalist/support. Structuring ICT service (2 employees: 1 infra & 1 technical/development). Optimization project. Preparing ERP upgrade: processes mapping, IT roadmap (3 years), CRM (AX2012), product configurator Hive.
AX2009 generalist/expert. Project management & implementation AX2009 and Shopfloor in overseas location. Expertise domains: production-purchase-sales-shipping-inventory management.
Stabilizing AX2009. Creating company procedures, manuals, instructions. Training on AX & scanning.
Implementation of AX2009, operational execution, and coordination. Process analysis of in-house scanning system.
Trained and coached Telenet project, team leader for customer advisors.
Worked in customer offices and Back-Office Collections.
Professionele bachelor in communicatiebeheer met optie pers en voorlichting.
Hoger onderwijs gericht op toegepaste informatica.
Secundair onderwijs met focus op industriële informatica.