Rôles occupés
Data Analyst< 2 years
Application/Solution Architect2 - 5 years
Helpdesk / Support> 10 years
Miscellaneous
Database
IT Service Management

Google Cloud
Microsoft Dynamics 365
MS Exchange Server
Systems

Microsoft SQL Server
Langues
Maternelle Français
Français
Maternelle
English
Courant
Dutch
Courant
Expériences professionnelles
Since 2009
Data management @ MediaMarkt Belgium
01 January 2023 - 01 January 2025
Developed and maintained a Google Cloud–based data transfer, storage, and analysis platform.
Specialist software @ MediaMarkt Belgium
01 April 2017 - 01 January 2023
Provided technical and operational maintenance for enterprise-specific software.
Department Manager B2B @ MediaMarkt Belgium
01 June 2015 - 01 May 2017
Led the B2B department with focus on customer satisfaction and tailored business solutions.
Local System Administrator (Several stores) @ MediaMarkt Belgium
01 October 2009 - 01 May 2017
Resolved ICT issues from minor to critical, escalating when necessary.
Department Manager – Front End & Customer Service @ MediaMarkt Belgium
01 September 2013 - 01 June 2015
Managed front-end operations and customer service activities.
Deputy Department Manager – Customer Services @ MediaMarkt Belgium
01 October 2009 - 01 November 2013
Assisted in customer service department management.
Études et diplômes
Since 2001
Computer Sciences @ VUB
01 January 2008 - 31 December 2009
Pursued master's degree focusing on technical aspects of computer sciences.

Math-Science @ Koninklijke Atheneum te Ukkel
01 January 2001 - 31 December 2007
Graduated in a rigorous Math-Science curriculum.
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