Rôles occupés
Business Analyst2 - 5 years
Consultant (Specialist)< 2 years
Service Delivery Manager< 2 years
Cloud

Azure
ServiceNow
Business Intelligence
Business Intelligence

Power BI
Miscellaneous
Project Management
SAP

SAP
Langues
Bon English
English
Bon
Dutch
Bon
Français
Moyen
Expériences professionnelles
Since 2015
IT Service Delivery Manager @ Eneco Belgium
01 March 2025 - 31 May 2025
E2E follow-up of major incidents and ITSM processes, incident and risk management for audits, delivery and improvement of IT management reporting.
Performance team manager @ Eneco Belgium
01 April 2022 - 28 February 2025
Leading, developing, training a team of experts, recruitment, budget monitoring, performance tracking, and incident management.
Business expert and Business Analyst @ Eneco Belgium
01 June 2020 - 31 March 2022
End to end project management and business analysis of various processes.
Fulfilment & Move expert @ Eneco Belgium
01 March 2020 - 31 May 2020
End to end project management and business analysis, coordination for automation of processes with RPA.
Technical team lead and Business analyst @ CRONOS Group
01 January 2018 - 29 February 2020
Project management and business analysis of automation projects, coaching and implementation of automation governance.
Management trainee Consultant @ Ormit Belgium
01 October 2015 - 31 December 2017
HR project management and coordination, support in HR decision making.

Études et diplômes
Since 2002
International Business Management @ KU Leuven
01 September 2013 - 30 June 2015
Thesis: Marketing strategies in Passive Housing.

SME management @ Hogeschool
01 September 2010 - 30 June 2013
Music @ LEMMENS
01 September 2008 - 30 June 2010
Not graduated.
Greek-Latin languages @ College
01 September 2002 - 30 June 2008
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