Abu Talib Shah

Mapped and redesigned complex access‑management workflows, led the design and launch of a new visitor registration portal, created wireframes and prototypes, wrote functional requirements, and contributed to cloud architecture transition.

Conducted user research, mapped end‑to‑end user journeys, created prototypes, collaborated closely with developers, and performed usability testing.

Founded and managed an independent design lab offering UX solutions.

Studied design thinking, qualitative and quantitative research, digital strategy, and data analysis.