Rôles occupés
Incident & Problem Manager< 2 years
Miscellaneous
Database

Excel
IT Project Management
IT Service Management
Operating systems
Project Management
Web Applications
ITIL
Desk Support
Technical Support
Communication and Relationship-Building Skills
Systems

Desktop / PC

SharePoint

VMware

Windows

Windows Server
Active Directory / Windows Server
Exchange
SCCM / MS Configuration Manager
Cloud

Cloud

Azure
ServiceNow
Back-end
Mobile devices

iOS
Network/Telecom
Infrastructure

VoIP
Business Intelligence

Power BI
Enterprise Tools
Waterfall
Sales
Customer Service
HR / Sourcing
Recruitment Training
Langues
Maternelle Dutch
Dutch
Maternelle
English
Courant
Français
Courant
Expériences professionnelles
Since 2023
Global Major Incident mananger @ ING
01 June 2023 - Present

Études et diplômes
Since 1995
PC & Network Technician @ VDAB
01 January 2013 - 01 June 2013
Specialized training in PC and network technology.

Boekhouden / Informatica @ Stedelijk Lyceum Meir
01 September 1995 - 01 June 1999
Studied accounting and IT.
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