Top roles
Helpdesk / Support< 2 years
Technical Analyst> 10 years
Systems
Windows
Microsoft 365 / Office 365
Miscellaneous
IT Service Management
Network/Telecom
Cisco
Design / UI-UX
Adobe illustrator
Language
Fluent English
English
Fluent
Dutch
Fluent
French
Good
Tamil
Average
Work experience
Since 2007
Technisch onderhoud @ Gewerkt met Interims
01 January 2010 - 30 September 2024
Transport en reparatie van caravans en chalets, IT Support, klantendienst, beton gieten, grondwerk, industriele en kantoorreiniging, productiewerk.
Onderwijsassistent @ Department of Publishing, KNUST, Ghana
01 January 2008 - 31 December 2009
Studentenbegeleiding, PC hardware upgrade, IT Support, Software installaties, LAN connectiviteit, User Account creatie.
Stagiair @ University Press, Kumasi, Ghana
01 March 2007 - 31 March 2007
Grafisch ontwerp, pagina-indeling, boekproductie, klantensdienst, LAN connectiviteit, Hardware upgrade, Software installaties.
Education experience
Since 2004
ICT infrastructuurbeheerder @ Intec-Brussel
01 September 2023 - 01 September 2024
Microsoft Helpdesk 365, SharePoint ticketing system. Active directory users & computers, group policy management, server virtualization, DHCP server role, recycle bin activation and file recovery.
Search Engine Optimization @ Simplilearn
01 February 2023 - 28 February 2023
Online course on SEO.
Cyber Protection of Physical Infrastructure @ FedVTE
01 May 2022 - 31 May 2022
Online course on cyber protection.
Publishing Media Studies @ KNUST
01 September 2004 - 01 June 2008
Bachelor's degree in Publishing Media Studies.
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