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Junior ICT architect + metallurgical worker. Main functions include: Creation of the plan to be validated by the architect and engineer. (AUTOCAD); Administration and control of product stock. (Excel, Outlook, Pdf etc.); In charge of the machine that cuts the iron to create the final product.
Micro-informatics Technician responsible for computer layout (laptops and PCs) from BIOS or LAN Server; Managing stock of computers laid out with different templates; Responsible for a team of 4 people using SCRUM methodology.
In the OT-BATCH team, responsible for daily reports, resolving incidents (OTR Tickets), launching queries and modifications to the database (mysql workbench), and managing process documentation.
Junior programmer responsible for resolving OTRS Tickets incidents, documentation creation, and telephone support using ECLIPSE Program and Ekon4 Health software.