Profile | Editx

Top roles

Helpdesk / Support> 10 years

Miscellaneous

Design Thinking

IT Project Management

Project Management

Software testing

Teaching skills

ITIL

time management

DevOps

Excel

GDPR

Agile

Agile/Scrum

Kanban

Lean

ERP

Odoo

Microsoft Dynamics 365

M365

Systems

Microsoft 365 / Office 365

Windows

Cloud

Azure

CRM

Front-end

HTML

Network/Telecom

Infrastructure

Sales

Customer Service

HR / Sourcing

Recruitment Process Re-engineering

Language

Native Dutch

Dutch

Native

English

Fluent

French

Good

German

Average

Work experience

Since 1999

IT Support Engineer: ERP Odoo/Functioneel/Beheer-analyse/Projectmanagement @ Allimex BV

01 October 2023 - 31 October 2024

IT Support Medewerker: ERP Odoo/Functioneel Beheer-analyse: Support bieden aan Odoo gebruikers. Projectmanagement/Implementaities nieuwe Odoo functionaliteiten/modules via releases.Werken via Agile methodiek (Lean/Design Thinking) scrum/Jira tijdens projecten. Adviseren/Testen/Opleidingen aanbieden.

IT Customer Service Engineer / CRM–ERP Consultant/Tester @ COVR BVBA/Netropolix NV

01 September 2015 - 31 January 2023

Customer Service Engineer / CRM–ERP Consultant/Tester: Support bieden van het centraal software platform. Configuraties creëren. Adviezen geven over de producten en diensten als schakel tussen klanten en ontwikkelaars. Testen van software en schrijven van handleidingen. Geven van Opleidingen/Trainingen aan medewerkers en klanten. Coaching ...

IT Service Desk Engineer @ ESSENT Belgium NV

01 September 2004 - 31 August 2014

IT Service Desk Engineer / Junior Project Management CRM – ERP / Billing Medewerker/Specialist / Contracting & Switching

Creditmanager / Shiftleader-Receptionist / duty manager @ Hotel Mercure Diamant Antwerpen/Corinthia Hotels Int

01 September 1999 - 31 August 2004

Education experience

Since 1996

Hotelbeheer @ Hogeschool provincie Antwerpen

01 January 1998 - 31 December 1999

1ste jaar, Departement Bedrijfsbeheer.

Hotelbedrijf @ Provinciaal Instituut Piva Antwerpen

01 January 1998 - 31 December 1999

Hogere Secundaire leergangen.

Franse taal en cultuur @ C.U.E.F. Université Stendhal Grenoble III

01 January 1997 - 31 December 1998

Accountancy-Fiscaliteit @ Provinciale Hogeschool Limburg

01 January 1996 - 31 December 1997

1ste jaar, Departement Handelswetenschappen en Bedrijfskunde.

Technisch Handel @ K.A. Russelberg Tessenderlo

01 January 1996 - 31 December 1996

Andy Vandevenne