Profile | Editx

Top roles

Helpdesk / Support> 10 years

Miscellaneous

Design Thinking

IT Project Management

Project Management

Software testing

Teaching skills

MS Office

O365

ITIL

time management

DevOps

Excel

GDPR

Agile

Agile/Scrum

Kanban

Lean

ERP

Odoo

Microsoft Dynamics 365

MS Dynamics

M365

Systems

Microsoft Office

Windows

Cloud

Azure

CRM

Front-end

HTML

Network/Telecom

Infrastructure

Sales

Customer Service

HR / Sourcing

Recruitment Process Re-engineering

Language

Native Dutch

Dutch

Native

English

Fluent

Work experience

Since 1999

IT Support Engineer: ERP Odoo/Functioneel/Beheer-analyse/Projectmanagement @ Allimex BV

01 October 2023 - 31 October 2024

IT Support Medewerker: ERP Odoo/Functioneel Beheer-analyse: Support bieden aan Odoo gebruikers. Projectmanagement/Implementaities nieuwe Odoo functionaliteiten/modules via releases.Werken via Agile methodiek (Lean/Design Thinking) scrum/Jira tijdens projecten. Adviseren/Testen/Opleidingen aanbieden.

IT Customer Service Engineer / CRM–ERP Consultant/Tester @ COVR BVBA/Netropolix NV

01 September 2015 - 31 January 2023

Customer Service Engineer / CRM–ERP Consultant/Tester: Support bieden van het centraal software platform. Configuraties creëren. Adviezen geven over de producten en diensten als schakel tussen klanten en ontwikkelaars. Testen van software en schrijven van handleidingen. Geven van Opleidingen/Trainingen aan medewerkers en klanten. Coaching ...

IT Service Desk Engineer @ ESSENT Belgium NV

01 September 2004 - 31 August 2014

IT Service Desk Engineer / Junior Project Management CRM – ERP / Billing Medewerker/Specialist / Contracting & Switching

Creditmanager / Shiftleader-Receptionist / duty manager @ Hotel Mercure Diamant Antwerpen/Corinthia Hotels Int

01 September 1999 - 31 August 2004

Education experience

Andy Vandevenne