Top roles
Developer / Programmer2 - 5 years
						
					Helpdesk / Support< 2 years
						
					Miscellaneous
ITIL
																																																											
																	Server
																																																											
																	Troubleshoot
																																																											
																	Microsoft Dynamics 365
MS Exchange Server
																																																											
																	Back-end
PowerShell
																																																											
																	Sales
Customer Service
																																																											
																	Language
Native Dutch
Dutch
Native
English
Fluent
                Work experience
            
        
                                                                                                                Since 2012
                                    
    
                                                            1st/2nd Line Support @ Digipolis Antwerpen
                                                    
                        01 January 2023 - 01 January 2024
                            
                            
                                                    Helpdeskmedewerker voor Stad Antwerpen. PC/Tablet/GSM Support, remote troubleshooting van alledaagse & fysieke problemen.
                                                            Opleiding IT support (CCNA) @ Cevora/Multimedi Vilvoorde
                                                    
                        01 January 2020 - 01 January 2021
                            
                            
                                                    Aangeleerde programma’s: CCNA1&2, Windows Server Basis, Powershell, ITIL, Microsoft Exchange & 365/Office.
                                                            Deeltijds onderwijs IT support @ CDO Leonardo Lyceum, Berchem
                                                    
                        01 January 2012 - 01 January 2014
                            
                            
                                                    Basiskennis Serveronderhoud, hardware installatie & reparatie.
                Education experience
            
        
                                                                                                                Since 2012
                                    
    
                                                            1st/2nd Line Support @ Digipolis Antwerpen
                                                    
                        01 January 2023 - 01 January 2024
                            
                            
                                                    Helpdeskmedewerker voor Stad Antwerpen.
                                                            IT support (CCNA) @ Cevora/Multimedi Vilvoorde
                                                    
                        01 January 2020 - 01 January 2021
                            
                            
                                                    Aangeleerde programma’s: CCNA1&2, Windows Server Basis, Powershell.
                                                            Deeltijds onderwijs IT support @ CDO Leonardo Lyceum, Berchem
                                                    
                        01 January 2012 - 01 January 2014
                            
                            
                                                    Basiskennis Serveronderhoud, hardware installatie & reparatie.
                Connect with Nick Bonroy