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Lead requirements gathering sessions with stakeholders, prioritize features, and maintain a well-defined product backlog. Extensive experience in Agile Scrum.

Created business process and functional documentation, streamlined Lead to Contract process, resulting in a 20% increase in efficiency.

Led the design and development of a digital platform for B2B customers, ensuring robust data exchange through API integration.
Led requirement gathering for software development, ensuring comprehensive documentation and stakeholder alignment.

Involved as a Business Analyst for Telecom Collection application, utilizing Agile Scrum methodology.

Executed Amdocs products such as billing, CRM, and Product Catalog, proficient in Oracle SQL and Unix.

Developed Billing jobs in Mainframe Cobol, supporting end-to-end testing and bug fixing.

Bachelor's degree in Electronics and Telecommunication.