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IT Service Management
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IT Applications Manager @
01 May 2024 - 01 November 2024
Managed IT applications within the organization.
Support/2nd line @
01 January 2019 - 01 January 2024
Provided second line support and was part of different teams including GDPR and Cyber Security.
Tester @
01 January 2018 - 01 January 2019
Performed testing responsibilities for IT applications.
Support - 2nd line @
01 January 2012 - 01 January 2018
Provided second line technical support.
Trainer/Support @
01 January 2011 - 01 January 2012
Conducted training sessions for users and provided support.
Support – 2nd Line/Trainer @
01 January 2008 - 01 January 2011
Provided second line support and trained new employees.
Support - Teamlead - Trainer - Senior Trainer @
01 January 2005 - 01 January 2008
Led a team providing technical support and conducted training.
Sales and Distribution @
01 January 2002 - 31 December 2002
A specialization in sales and distribution.
Administration and Data Management @
01 January 2002 - 31 December 2002
A specialization in administration and data management.