Top roles
Application/Solution Architect< 2 years
Systems

Internet of Things (IoT)

Microsoft 365 / Office 365
Sales
Customer Service
Communication skills
Miscellaneous
IT Service Management
CRM

Salesforce
Language
Fluent English
English
Fluent
Italian
Fluent
French
Average
Dutch
Average
Work experience
Since 2011
13 June 2024 -
Maintenance and testing a streaming App.
01 February 2023 - 01 September 2023
Acting as first point of contact and resolution level 1 for Airbnb hosts and guests.
01 July 2017 - 01 October 2022
Providing and coordinating patient care with a focus on communication and professional integrity.
01 January 2020 - 01 August 2022
Assisting people with personal financial situations, specializing in financial planning.
01 April 2019 - 01 January 2020
Managing and developing an important portfolio of retail investors.
01 June 2018 - 01 January 2019
Level 1 support for Expedia partners.
01 September 2011 - 01 June 2017
Event planning and management.
Education experience
Since 2006
French Language Classes @ EPFC asbl
05 February 2024 -
Learning French.
Business Analyst @ Azimut Vision
20 September 2024 - 23 December 2024
Training in business analysis.
Software Tester (Manual + Automation) @ Azimut Vision
22 November 2023 - 24 April 2024
Online course in software testing.
Nursing and midwifery @ Sapienza Università di Roma
01 September 2012 - 01 June 2017
Bachelor's degree in nursing.
Geometer - Construction site manager @ ISIS Yvon de Begnac
01 September 2006 - 01 June 2011
Vocational schooling in civil engineering.
Connect with Laurentiu Muntean