Tech stack
Microsoft Dynamics 365
Microsoft Dynamics 365
																																																											
																	MS Exchange Server
																																																											
																	Cloud
Cloud
																																																											
																	Back-end
SQL
																																																											
																	ERP
ERP
																																																											
																	SAP
SAP
																																																											
																	Language
Fluent French
French
Fluent
Dutch
Fluent
                Work experience
            
        
                                                                                                                                                                                                                                                            Since 2015
                                    
    
                                                            Claims Handler @ Freelance Consultant
                                                    
                        03 February 2025 - 
                            
                            
                                                    Freelance consultant managing claims and interactions with insurance companies.
                                                            Claims Handler @ Dieteren Leas-VAB (KBC Leas) + Leaseplan
                                                    
                        01 January 2023 - 31 January 2024
                            
                            
                                                    Handled claims, communication and documentation related to leasing.
                                                            Claims Handler @ Arval
                                                    
                        01 July 2022 - 31 December 2022
                            
                            
                                                    Managed auto-related claims processing.
                                                            Claims Manager @ Hospitalisatieverzekeringen
                                                    
                        01 June 2018 - 31 July 2022
                            
                            
                                                    Set up polices and managed health insurance claims.
                                                            Claims Manager @ AXA (Protexis)
                                                    
                        01 December 2016 - 30 June 2018
                            
                            
                                                    Managed life insurance claim processes.
                                                            Klantenservicemedewerker @ Sodexo
                                                    
                        01 June 2016 - 30 September 2016
                            
                            
                                                    Handled customer relations and administrative tasks.
                    
                                                            Claims Manager @ Corona Direct
                                                    
                        01 January 2016 - 30 June 2016
                            
                            
                                                    Processed contracts and managed customer claims.
                                                            customer service @ worldline
                                                    
                        01 September 2015 - 30 January 2016
                            
                            
                                                    Handled customer inquiries and managed transactions.
                    
                Education experience
            
        
                                                                                                                                            Since 2007
                                    
    01 January 2018 - 31 December 2019
                            
                            
                                                    Specialized training in insurance matters.
                                                            English as a second language @ Avondonderwijs Engels
                                                    
                        01 January 2016 - 31 December 2017
                            
                            
                                                    English language course.
                                                            Language and Literature @ Vrije Universiteit Brussel
                                                    
                        01 January 2014 - 31 December 2015
                            
                            
                                                    Bachelor in language and literature studies.
                    
                                                            Specialisation in teaching @ Sint Guido Instituut
                                                    
                        01 January 2007 - 31 December 2012
                            
                            
                                                    Diploma in teaching.
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