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Advised clients on aligning SAP FICO configurations with corporate financial strategy and business requirements. Led process discovery workshops to identify client pain points and evaluated feasibility of proposed solutions. Supported end-users in the selection and application of appropriate SAP functionalities for financial reporting and compliance. Collaborated with IT and business teams to analyze existing financial processes and propose functional enhancements. Designed and configured Public Cloud and On-Premise solutions, minimizing downtime through proactive AMS support. Formalized functional requirements into solution documentation to streamline implementation and end-user training. Acted as a key contact in cross-functional integrations (FI-MM-SD), supporting accurate data flows and improving inventory and billing operations.
Participated in the analysis of procurement workflows, helping clients define technical and functional specifications. Proposed and tested improvements in invoice processing accuracy, resulting in stronger audit compliance. Delivered formal documentation and stakeholder presentations of functional solutions based on SAP best practices. Collected client feedback and aligned solutions with evolving operational requirements.
Conducted daily product quality checks to meet client-specific compliance requirements. Improved operational workflows by advising on layout redesign and inventory handling practices.
Analyzed warehouse team performance metrics and proposed adjustments to resource allocation and delivery methods. Provided on-the-ground leadership with a focus on safety compliance and team coordination.
Evaluated operational gaps and proposed process reengineering strategies to senior management. Facilitated coaching and training to align workforce practices with company methods and standards.
Offered consultative support to resolve customer issues, providing both technical guidance and feedback analysis to drive service improvements.