Yaser NASMAN

Support Specialist IT (Consultant) @ Volvo Trucks via Harvey Nash IT Consulting

East Flanders, Belgium

Met een bachelor computerwetenschappen en een diploma ICT infrastructuurbeheerder op zak heb ik goede ervaring opgebouwd binnen een heel divers ICT takenpakket in verschillende jobs. Ik ben Leergierig, klantgericht, doorzetten, steeds op zoek naar verbetering, zelfstandig werken als in teamverband en op zoek naar een nieuwe uitdaging waarin ik mijn expertise en leergierigheid verder kan inzetten en ontwikkelen.

Top roles

Helpdesk / Support< 2 years

Systems

Desktop / PC

Windows

Windows Server

Active Directory / Windows Server

Microsoft 365 / Office 365

Linux

SCCM / MS Configuration Manager

Network/Telecom

DNS

TCP/IP

WAN / LAN

Network

Cisco

Firewall

Miscellaneous

Excel

Technical Support

ITIL

Cloud

Azure

ServiceNow

Language

Native Arabic

Arabic

Native

Dutch

Good

English

Average

Work experience

Since 2021

Support Specialist IT (Consultant) @ Volvo Trucks via Harvey Nash IT Consulting

08 August 2022 - 31 January 2025

Provides support to the business in the use of applications and services and contributes to the maintenance and operation of end-user and on-site services.
 Incident management.
 Problem management.
 Change management.
 Access rights management.

ICT Coordinator (ICT collaboration platform) @ IVV Sint-Vincentius vzw, Ghent

01 September 2021 - 08 July 2022

 Install, maintain operating systems, application software, networks and manage systems (AD server, printers).
 Diagnose a hardware or software problem remotely.
 Support users.

Education experience

Since 1999

ICT infrastructure manager. @ VDAB, Ghent

20 August 2020 - 03 August 2022

Bachelor degree in computer engineering @ Islamic University, Gaza, Palestine

04 September 1999 - 07 January 2007