Top roles
Helpdesk / Support< 2 years
System Engineer / Administrator< 2 years
Systems

VMware
SCCM / MS Configuration Manager

Microsoft 365 / Office 365
Cloud

Azure
Miscellaneous
IT Service Management
Back-end

PowerShell
Language
Fluent English
English
Fluent
French
Fluent
Arabic
Good
Dutch
Average
Work experience
Since 2019
ITS System Engineer @ Galapagos
01 May 2024 -
Packaging and maintaining applications in Intune, ensuring efficient patching and security.
System Engineer @ ZORGI
01 January 2024 - 01 May 2024
Conducted Jira project implementation and maintenance, optimizing workflows.

Junior Cloud Engineer @ Arxus
01 August 2023 - 01 November 2023
Set up and managed Windows Server 2019/2022, Linux Ubuntu, and clients' environments.

End User Support Engineer @ TELENT
01 November 2022 - 01 August 2023
Provided end-user support, focusing on O365 issues and solutions.
IT Asset manager @ Telenet
01 January 2021 - 01 November 2022
Managed purchases and streamlined new starters' integration.

IT Support Engineer @ Telenet
01 June 2019 - 01 January 2021
Executed a critical migration project, overseeing the transition from Win7 to Win10.

Education experience
Since 2018
IT Technician / Network Administration @ Coften
01 February 2018 - 01 March 2019
Completed training focusing on network support, IT infrastructure, and system administration.
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