Zaya YUNDENDORJ

Senior Functional & Business Analyst @ Crossroads Bank for Enterprises (FOD Economy)

Brussels, Belgium

Results-driven Senior Business Consultant with expertise in business analysis, product management, and project leadership. Proven track record in optimizing business applications, leading system integrations, and driving process improvements to enhance efficiency and productivity. Skilled in Agile methodologies, stakeholder collaboration, and change management to deliver impactful solutions.

Top roles

Business Analyst< 2 years

Application/Solution Architect< 2 years

Functional Analyst< 2 years

Project / Program Manager< 2 years

Modeling Languages

UML

BPM / BPMN

Agile

Agile/Scrum

Business Intelligence

Front-end

JQuery

Back-end

Jenkins

Language

Fluent English

English

Fluent

French

Good

Work experience

Since 2019

Senior Functional & Business Analyst @ Crossroads Bank for Enterprises (FOD Economy)

01 January 2024 - 30 April 2025

As the sole Business Analyst on the IT team, I ensured a continuous workflow for three developers by providing clear, structured analysis. I led the enhancement of digital tools used by government administrations and businesses, focusing on functionality, data accuracy, and regulatory compliance. Led the modernization of an online business registry, ensuring a smooth transition and bug-free deployment.

Senior Functional & Business Analyst @ STRATA COMMUNITY INSURANCE (SCI)

01 March 2023 - 31 December 2023

Conducted business analysis for the IT Enabled Business Digital Transformation. Led the testing in ST & UAT environment, focused on defining and launching new system enhancements.

Application / Product Manager @ Belgian Government

01 February 2022 - 31 January 2023

Managed two projects for different clients, improving communication channels and reporting systems. Managed overall time registration system for partners of VDAB and implemented customer relationship management.

functional analyst @ Belfius Insurance

01 September 2021 - 28 February 2022

Provided functional analysis for IT development in life insurance products and developed templates and process flows, ensuring clarity and reduction in silos.

Transversal NLBT PMO @ P&V GROUP (with Capgemini BE)

01 July 2020 - 30 July 2021

Led PMO for Guidewire implementation across Non-Life Business Transformation, ensuring resource management and project execution.

Business Analyst @ BNP PARIBAS FORTIS BANK (with Capgemini BE)

01 June 2019 - 30 September 2019

Managed business analysis activities for MIFID-II, performing end-to-end documentation and collaborating with various stakeholders.

Education experience

Since 2015

Functional Business Analysis @ The Master Labs BVBA

01 January 2018 - 01 January 2018

Functional Business Analysis at The Master Labs BVBA.

Real Estate Management @ University College of Ghent

01 January 2015 - 01 January 2015

Bachelor of Science in Real Estate Management.