Geert WITHOF

Sr. Support Engineer @ Lubrizol Auderghem

Flemish Brabant, Belgium

Highly motivated and experienced support engineer with a broad working experience in various IT domains. Geert has a proven track record in diverse support roles and brings the following strengths: a broad general technical knowledge and in-depth knowledge of hardware, proven experience with troubleshooting, experience with different ticketing systems, accustomed to ITIL environments, large experience with VIP support, trilingual (NL-FR-EN), very service-minded, customer-friendly, and a real problem solver with a very positive attitude.

Top roles

Field / Maintenance Engineer< 2 years

Helpdesk / Support5 - 10 years

Systems

Hardware

Windows

Active Directory / Windows Server

SCCM / MS Configuration Manager

Cloud

ServiceNow

Network/Telecom

VoIP

Language

Native Dutch

Dutch

Native

English

Good

French

Good

Work experience

Since 2011

Sr. Support Engineer @ Lubrizol Auderghem

01 April 2022 - 31 January 2023

OnSite (VIP) Support, Support Analist

Support Engineer @ TFS @ YPTO (NMBS/SNCB)

01 February 2021 - 28 February 2022

Repair, maintenance, installation and configuration of the 'Ticket Vending Machines' in all Belgian railway stations, roll-out of Zebra printers, screening and remote problem solving, dispatching of field engineers.

Support Engineer @ DCI IT

01 January 2016 - 28 February 2021

Mobile Fleet Management at European Council via Econocom/Proximus - Sim management and Quality control data for billing; VIP support.

Support Engineer @ Quest For People

01 May 2014 - 31 December 2015

Onsite IT and Telecom Support 1st-2nd-3rd line for Fujitsu Anderlecht; VIP support for Fujitsu management.

Support Engineer @ TDK Solutions

01 February 2013 - 31 May 2014

Support Engineer for Albemarle EMEA Louvain LA Neuve; VIP Support Meetingrooms with video-conf system.

Field Engineer @ Bizerba

01 December 2011 - 31 May 2012

Field service engineer for Retail scales; Metrological inspector.

Education experience

Since 1987

PC Technician @ VDAB Training Centre Vilvoorde

01 January 2003 - 31 December 2003

Training in PC technician skills.

Basics of Electronics & Electricity @ VDAB Training Centre Vilvoorde

01 January 2003 - 31 December 2003

Training in basic electronics and electricity.

Restaurant & Kitchen @ Higher Institute Wemmel

01 September 1987 - 30 June 1992

Bachelor degree focused on restaurant and kitchen management.

Geert WITHOF

Top roles

Systems

Cloud

Network/Telecom

Welcome back

Welcome on board!