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Customer Support Operations Engineer @
01 January 2023 - 31 December 2023
Provide expertise in pre-sales consulting by conducting thorough reviews and validation tests of network designs for both new and existing projects.
Technical Support Engineer @
01 March 2023 - 30 November 2023
Act as the main technical point of contact for customers, ensuring continuous follow-up throughout all phases of problem resolution.
Juniper IP Consultant Engineer @
01 May 2015 - 31 May 2017
Led customer network projects with responsibilities in documentation, troubleshooting, and training related to Juniper devices.
Implementation Network Engineer @
01 March 2015 - 31 May 2015
Implemented a software migration for Cisco routers and troubleshot network issues.
Electronics and Electrical engineering @
01 July 2012 - 01 August 2017
Bachelor's degree as a communications and electronic engineer.