Aneesh Kannankara

Manager – Service Delivery & Global Programs @ Cisco

Brussels, Belgium

Senior Delivery Leader in consulting, professional services and service delivery, with over 20 years of total (±10 years in management) experience in Telecom and IT. Strong skills in people and business leadership, project and program management, and technical consulting in complex environments and critical accounts. I have been part of major transformational projects in Telecom industry. Experienced in motivating, developing multi-cultural teams with key focus on operational excellence.

Top roles

Service Delivery Manager2 - 5 years

Technical Analyst> 10 years

Miscellaneous

Programming Paradigms

Project Management

ITIL

Agile

Agile/Scrum

Cloud

ServiceNow

Sales

Communication skills

Language

Fluent English

English

Fluent

French

Average

Work experience

Since 2004

Manager – Service Delivery & Global Programs @ Cisco

01 September 2020 - 01 March 2025

E2E Engagement Leadership for technology in major global events, managing service delivery to global clients, leading global AI/ML programs.

Delivery Manager - Professional Services @ Cisco

01 February 2019 - 01 August 2020

Managed teams for network consulting business and large scale network transformation projects.

Incubation Technical Support Manager @ Cisco

01 August 2016 - 01 February 2019

Developed top-tier TAC support teams for new or newly acquired products.

Team Lead & Support Engineer - Mobile Wireless TAC @ Cisco

01 October 2011 - 01 August 2016

Provided network consultation and escalation support for Cisco's mobile packet core solutions.

Lead Engineer - Packet Core & Backbone Network @ Ericsson

01 November 2007 - 01 September 2011

Led design and integration support for serviced models and managed services for global providers.

Technical Operations Engineer @ Onmobile Global limited

01 June 2006 - 01 July 2007

Designed and deployed VAS products for major service providers in mobile networks.

IT Support Engineer @ HCL Infosystems Ltd

01 June 2004 - 01 June 2006

Handled integration and support for IT infrastructure for public-sector customers.

Education experience

Since 1998

Applied Electronics @ Department of Technical Education

01 January 2001 - 01 January 2004

Diploma in applied electronics and digital communications engineering

Science & mathematics @ University of Kerala

01 January 1998 - 01 January 2000

Pre-university (10 +2) with core subjects in Physics, Chemistry, Biology & Languages (English, French)